FAQS

View most frequently asked questions from our consignors
and consignees.

FAQ's for Consignors (Sellers)

What does ‘consignment’ mean?

Design Consigned acts as an agent for the marketing and selling of your design objects on your behalf. You retain legal ownership until the object is sold and delivered and the buyer has accepted the item.

What type of object can I consign?

You can consign a wide range of design items, from Australian art, authentic design objects and furniture, to lighting designs and custom architectural fixtures and fittings. As long as it’s an authentic brand and design, it will be considered. No replica fake copies or reproductions please !

We are also keen to feature and promote Australian designers

Design Consigned does not represent restored, reupholstered, reproduction, or antique furniture.

Our onlline collection includes the most sought after designs, whether they be icons from the past, or todays award winners.

My object is not in the best condition, can I still consign it?

Absolutely! Objects with good design DNA that have ‘lived’ are priced accordingly. We condition rate all items from 1-5.

Design Consigned is all about making authentic design available to everyone

What do I have to do once I submit my object?

Wait a few days for your submission to be reviewed. If accepted, we will be in touch via email. You may want us to collect your object immediately, and we may need to re-photograph it for better results.

Design Consigned handles the logistics from there.

How long will my object be listed for sale?

There is no fixed consignment term. A sale will depend on current market demand and interest for the particular object. Over time, and based on the number and nature of enquiries, with permission we may need to adjust the selling price. Consider Design Consigned like a dating site for your object, sometimes it can take time to find the right ‘match’. By accepting our Ts & Cs you give Design Consigned exclusive listing rights. You can request a listing be removed at any time. Please note, our images are copyright.

What happens once my object sells?

Once your object is purchased from the Design Consigned online store we will need to collect it from you (unless we have already done so). Objects are inspected to make sure they are still as described.  We then pack and arrange for items to be shipped by the most appropriate means to the buyer. Seller proceeds and an updated consignment statement will be forwarded to the consignor [seller] at end of month. Buyer and seller identities remain undisclosed at all times.

Who decides the selling price?

Our Consignors [sellers] have the option to indicate a reserve $ amount they would like to receive. Design Consigned then researches recent sales along with local and international market pricing and demand before setting a realistic selling price.

FAQ's for Consignees (Buyers)

Can I inspect objects before purchasing?

Our admin office is located in Melbourne, however Design Consigned is a 100% online store and therefore does not appear on Google maps. We do make it our business to inspect and value every object in person to ensure our listings are 100% accurate. Important information from the manufacturer, such as dimensions and fabrication, will be included. We will also review the provenance ie history and documents provided by the Consignor [seller]. We also offer a 3 day cooling off period if, upon receipt, you wish to dispute the condition or description, a full refund will be provided upon return in same condition, in the same packaging and via same delivery company.

Can I place objects on hold?

All objects listed on Design Consigned are privately owned one off design pieces, so to be fair to all our Consignees [buyers] we are unable to hold items. However once paid for we can continue to store items until you are ready to take delivery.

What payment methods do you accept?

Payments are transacted securely via Paypal, our trusted merchant payment gateway, or you can request an invoice and pay via EFT direct. Request an Invoice info@designconsigned.com.au.

When will I receive my objects?

Delivery lead times will depend on the shipping and handling required for that particular object and the destination. Generally within 10 days. Urgent deliveries can be arranged with an additional charge.

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