FAQs

View some frequently asked questions from some of our consignors and consignees.

FAQ’s for Consignors (Sellers)

What does ‘consignment’ mean?

Design Consigned act as an agent for the sole purpose of marketing and selling your design object on your behalf. You retain ownership until the object is sold.

What type of object can I consign?

As long as it’s not new, you can consign a wide range of design items from tableware or furniture, to custom architectural fixtures and fittings. As long as it’s authentic design, it will be considered. No replica fake copies please !

As Melbournians we are keen to feature local design.

Design Consigned does not generally represent traditional antiques due to valuation difficulties however we will refer you to Melbourne’s best antique specialists.

View the ‘Shop’ to see a snapshot of the current collection on consignment.

My object is not in the best condition, can I still consign it?

Absolutely! Objects with good design DNA that have ‘lived’ are priced accordingly.

Design Consigned is all about making authentic design available to everyone

What do I have to do once I submit my object?

Wait a few days for your submission to be reviewed. Once accepted, your objects online profile will be created. You may wish us to collect your object immediately or we may need to re photograph it for better results.

Design Consigned handles the logistics from there.

How long will my object be listed for sale?

There is no set consignment term. It will depend on current market demand and interest in that particular style. You will be contacted if the sale price needs to be adjusted. Our belief is that we are much like a dating site for your object sometimes it can take a while to find the right “match”. By accepting our Terms & Conditions you have given DC exclusive listing rights. You can request a profile be removed at any time.

What happens once my object sells?

Once your object is purchased from the Design Consigned online store we will need to collect it from you, unless we have already done so. Objects are checked to make sure they are as described on their profile, cleaned & packed sustainably [ we use recycled packaging ] by Design Consigned, then shipped by the most appropriate means to the buyer. 60% of the sale price will be forwarded to the consignor [seller]  accompanied by an emailed record of the transaction. Buyer and seller identities remain undisclosed  throughout the entire process.

Who decides the selling price?

Our consignors [sellers] are asked to indicate a reserve $ amount they would like to receive. Design Consigned then apply their expertise, sales history plus local and international market knowledge to set an achievable selling price.

FAQ’s for Consignees (Buyers)

Can I inspect objects before purchasing?

Design Consigned does not have a bricks and mortar store. It is our responsibility to ensure the information on the object’s profile and it’s condition rating is accurate. As designer pieces there will be information included where possible from the manufacturer such as dimensions and fabrication. We will also include relevant information provided by the Consignor [seller]. There is a 3 day cooling off period if you wish to dispute the condition or description.

Can I place objects on hold?

All objects listed on Design Consigned are privately owned one off pieces therefore to be fair to all our consignees [buyers] we are unable to hold items.

What payment methods do you accept?

We accept payment via Paypal, the trusted 3rd party payment processor. Direct deposit can be arranged upon request if you prefer.

When will I receive my objects?

Delivery times will depend on the shipping and handling required for that particular object and the destination. Urgent delivery can be arranged at an additional charge.